Privacy Notice
Last updated July 2026
This Privacy Notice explains how Faithguide (“we”, “us”, “our”) collects, uses, and protects your personal data. Faithguide is the data controller responsible for your personal data in connection with the Service.
Data we collect
Depending on how you use the Service, we may collect: your email address, name, messages you send us for support, and basic usage and device information such as IP address and interaction data.
How we use your data
We use your data to provide and deliver the Service and member content, to communicate with you about your access, to provide customer support, to keep the Service secure and prevent fraud, and to improve what we offer. Where you have opted in, we may send you updates about new releases.
Legal basis
We process personal data to perform our contract with you (providing the Service), for our legitimate interests (security, service improvement), where you have given consent (marketing), and to comply with legal obligations.
Who we share data with
We share data only with:
- Service providers who help us operate the Service, such as hosting and analytics providers.
- Professional advisers and authorities where required by law.
Data retention
We keep personal data only for as long as needed for the purposes above or as required by law, after which it is deleted or anonymised.
Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal data, and may object to or restrict certain processing or withdraw consent. To exercise your rights, contact us at hello@faithguide.life.
Security
We use appropriate technical and organisational measures, including encryption in transit and access controls, to protect your personal data.
Cookies
We use essential cookies to run the Service and may use analytics cookies to understand usage. You can manage cookie preferences through your browser settings.